QA/QC Manager

Profile: QA QC Manager

Location: Turbhe, Navi Mumbai
Industry: Elevator Manufacturing
Department: Electrical / Testing
Experience: 12 - 15 Years inrelevant industry

Job Brief: We are looking for an experienced Quality Control Manager to lead and manage overall QC operations, ensuring product quality, process compliance, supplier quality, field quality, and continuous improvement across manufacturing operations.

Educational Qualification:

• B.E. / B.Tech / M.Tech – Mechanical Engineering

Roles & Responsibilities:

• · Lead and manage the team of QC Engineers and Inspectors, including inspection planning, resource allocation, and monitoring of quality activities.
• · Develop, implement, and maintain quality standards, QMS, Quality Assurance Plans (QAP), inspection procedures, and SOPs as per ISO 9001:2015 and applicable industry standards.
• · Oversee incoming material inspection, in-process quality control, final product inspection, and site quality inspections to ensure compliance with drawings and specifications.
• · Monitor Field Trouble Reports (FTR), NCR, DCR, and customer complaints; lead root cause analysis and ensure timely corrective and preventive actions (CAPA).
• · Analyse recurring field and manufacturing failures, coordinate with concerned departments, and implement preventive measures to improve product reliability and installation quality.
• · Collaborate with Purchase and suppliers for supplier qualification, evaluation, development, and quality improvement. Conduct supplier, sub-supplier, and factory audits.
• · Oversee product validation, load testing, FMEA, product safety incidents, and quality activities related to New Product Development (NPD).
• · Coordinate with Production, Design, Purchase, Project, and Service teams to resolve quality issues and establish effective process controls.
• · Drive continuous improvement initiatives such as Kaizen, Poka-Yoke, and 5S to reduce rejection, rework, and cost of poor quality.
• · Ensure compliance with ISO 9001:2015, applicable EN standards, and other certification requirements, including coordination of external audits.
• · Prepare and review quality MIS reports, supplier performance reports, CAPA, rejection trends, and quality improvement reports for management review.
• · Conduct and oversee technical and quality training for internal teams to improve quality awareness and compliance.

Experience &Skills:

• · 12–15 years of relevant experience in Quality Control & Quality Assurance in a sheet metal or mechanical components manufacturing industry.
• · 4–5 years of experience in managing QC Engineers, Inspectors, and cross-functional quality activities.
• · Experience in supplier quality management, customer complaint handling, field failure analysis, and process improvement.
• · Hands-on experience in ISO 9001:2015 QMS implementation, audits, and quality compliance.

Experience in elevator components manufacturing will be an added advantage.

Required Skills & Competencies:

• · Strong knowledge of QMS, ISO 9001:2015, manufacturing processes, engineering drawings, and inspection techniques.
• · Proficiency in Root Cause Analysis, 8D, CAPA, FMEA, 7 QC Tools, and quality data analysis.
• · Knowledge of FTR, NCR, DCR, QAP, product validation, and field quality management.
• · Understanding of machinery, materials, testing equipment, and manufacturing processes.
• · Knowledge of supplier development, Kaizen, Poka-Yoke, 5S, and cost of poor quality.
• · Proficiency in MS Office and quality MIS reporting.
• · Strong leadership, decision-making, problem-solving, and team management skills.
• · Excellent communication, supplier coordination, and customer handling skills.

Pay: ₹1,200,000.00 - ₹1,300,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• QA QC Manager: 10 years (Required)

License/Certification:

• Certified Auditor (Required)

Location:

• Sanpada, Navi Mumbai, Maharashtra (Preferred)

Work Location: In person