QA/QC Technician

About the Role

Agro Snow Malaysia Sdn. Bhd. is seeking a hands-on and detail-oriented QA/QC Technician to support our Quality Assurance and Quality Control activities at our food manufacturing facility.

The successful candidate will be responsible for routine sampling, inspection, laboratory testing, quality monitoring, hygiene verification and documentation to ensure raw materials, in-process materials and finished products meet required quality and food safety standards.

Key Responsibilities

• Perform sampling and inspection of raw materials, packaging materials, in-process materials and finished products according to approved procedures.
• Conduct routine laboratory and quality testing based on established specifications and SOPs.
• Carry out tests such as moisture, pH, bulk density, particle size, colour, product condition and other relevant quality parameters.
• Record all inspection and laboratory test results accurately in the required forms, worksheets, logbooks or systems.
• Report any out-of-specification results, abnormalities or non-conforming products to the QA/QC Executive or QA/QC Manager immediately.
• Conduct routine in-process quality checks during production.
• Perform production line verification including product visual quality, packaging condition, coding, labelling, net content and other applicable requirements.
• Support incoming inspection and verification of raw materials and packaging materials.
• Assist in finished-product inspection and testing before product release.
• Support the control, identification and segregation of approved, hold, quarantine and rejected materials.
• Conduct routine checks on GMP, housekeeping, hygiene and food safety compliance within production, warehouse and laboratory areas.
• Support hygiene, environmental, equipment and surface sampling where required.
• Assist in verifying cleaning and sanitation activities.
• Maintain laboratory cleanliness, organisation and proper storage of samples, chemicals and testing materials.
• Operate laboratory instruments and testing equipment according to approved procedures.
• Perform basic equipment verification and ensure calibration status is valid before use.
• Report damaged, malfunctioning or overdue-for-calibration equipment.
• Assist in maintaining calibration, servicing and maintenance records for laboratory equipment.
• Support investigation of quality deviations, non-conformances, customer complaints and product quality issues.
• Assist the QA/QC team with root-cause investigation and corrective/preventive actions.
• Maintain accurate and complete QA/QC records and documentation.
• Support compliance with GMP, HACCP, MeSTI, Halal and other applicable food safety and quality requirements.
• Assist during internal audits, external audits, customer audits and regulatory inspections.
• Support traceability, mock recall and product recall exercises when required.
• Work closely with Production, Warehouse, Engineering and Maintenance teams to resolve quality-related issues.
• Support plant commissioning, trial production, equipment qualification and start-up activities.
• Assist in developing and implementing laboratory procedures, sampling plans and quality-control records during plant start-up.
• Comply with all Company safety, health, environmental, food safety and quality procedures.
• Perform other QA/QC, laboratory or production-support duties as assigned by the Company.

Requirements

• Diploma / Certificate in Food Science, Food Technology, Chemistry, Biotechnology, Laboratory Technology, Applied Science or a related field.
• Candidates with SPM/STPM and relevant QA/QC or laboratory experience may also be considered.
• Preferably 1–3 years of working experience in QA/QC, laboratory, food manufacturing or related industries.
• Fresh graduates with relevant laboratory or food manufacturing exposure are encouraged to apply.
• Basic knowledge of GMP, HACCP, food hygiene and food safety requirements.
• Experience in MeSTI, Halal or food safety certification systems will be an added advantage.
• Able to perform sampling, inspection and routine laboratory testing.
• Familiar with basic laboratory equipment and measuring instruments.
• Good attention to detail and accuracy in recording results.
• Basic computer skills, including Microsoft Word and Excel.
• Good communication and teamwork skills.
• Able to work independently with appropriate supervision.
• Willing to work in both laboratory and production-floor environments.
• Willing to work on shift, overtime, weekends or public holidays when required after production operations commence.

Working Hours

Current working hours are generally:

Monday to Friday: 9:00 AM – 6:00 PM

Once production operations commence, employees may be required to work on a shift basis, depending on operational requirements and Company policy.

Why Join Agro Snow Malaysia?

Join a growing food manufacturing operation and gain hands-on exposure to plant commissioning, laboratory setup, quality systems, food safety certification and commercial production start-up in a new manufacturing environment.