QA/SQA SENIOR ENGINEER

About the role

QA/SQA Senior Engineer responsible for managing quality issues and driving continuous improvement in a manufacturing environment. This role involves collaborating with factories, suppliers, and engineering teams to identify root causes, implement corrective actions, and ensure product and component quality standards are met.

Key responsibilities

• Handle quality issues arising from market feedback by collaborating closely with factories, suppliers, and engineering teams to identify root causes and drive technical or design-related improvements
• Lead the investigation and analysis of product and component quality problems; conduct root cause analysis and propose effective Corrective and Preventive Actions (CAPA)
• Apply quality tools (e.g., QC 7 tools, Pareto Chart, Fishbone Diagram, 5 Whys, PDCA Cycle) for structured problem-solving and trend analysis
• Track and ensure the timely implementation and proper closure of CAPAs through cross-functional collaboration
• Oversee management of non-conforming parts and coordinate with suppliers to implement corrective quality improvements
• Check/review and assess assembly factory process work instructions, inspection protocols, and test plans for compliance with regulatory standards and customer requirements
• Support and conduct on-site audits, and follow up on continuous improvement initiatives
• Prepare quality plans, inspection standards, and documentation to meet client and project-specific quality requirements
• Define and develop appropriate test methodologies and inspection criteria based on product design and manufacturing processes
• Compile and deliver failure analysis (FA) reports to customers, including detailed root cause findings and recommended corrective actions

Job Requirements

• Degree in Engineering or related field, preferably in Electronics, Mechatronics
• Minimum 5 years of experience in Quality or Process Engineering in a manufacturing environment
• Strong knowledge of quality systems, tools, and methodologies, including 8D, Fishbone, Pareto, 5 Whys, and PDCA
• Hands-on experience in component quality control—electronics, electromechanical parts, plastics, or metals
• Ability to read technical drawings and define inspection standards
• Strong analytical and organizational skills; attention to detail with a results-oriented mindset
• Proficient in MS Office and basic data analysis; capable of using statistical methods to interpret quality trends
• Effective verbal and written communication skills in English
• Capable of preparing technical reports and communicating with internal and external stakeholders (customers & suppliers)
• Experience working with ISO management systems is preferred