QC Admin

About the role

Maintain and improve the company's QMS in accordance with standards such as ISO 9001, ISO 13485 or customer-specific requirements. Control and maintain quality procedures, work instructions, forms, and records. Ensure document control processes are effectively implemented.

Key responsibilities

• Monitor QMS performance metrics and report system effectiveness
• Plan, conduct, and support internal quality audits
• Coordinate external audits by customers, certification bodies, and regulatory agencies
• Track audit findings and ensure timely closure of corrective actions
• Verify effectiveness of corrective and preventive actions (CAPA)
• Lead root cause investigations using methodologies such as: 8D, 5 Why, Fishbone Diagram, PFMEA
• Monitor CAPA implementation and effectiveness
• Support customer complaint investigations and resolution
• Drive continuous improvement projects using Lean Manufacturing and Six Sigma methodologies
• Facilitate management review meetings and prepare quality performance reports

About you

• Diploma in manufacturing or related field
• Minimum 2 years working experience in QC / QA / QMS environment
• Strong understanding of QMS principles and auditing techniques
• Root cause analysis and problem-solving skills
• Excellent documentation and report-writing skills
• Proficiency in Microsoft Office and quality management software
• Strong communication and cross-functional coordination skills
• Ability to manage multiple projects and meet deadlines