QC Analyst - Bengali

QC Analyst - Bengali

Job Type: Full time

Experience: 1-3 years

Responsibilities

• Auto QC: Ensure daily automated QC tasks are completed with high precision to maintain data quality and operational efficiency.
• Business QC: Deliver high-quality, requirement-based QC ensuring business expectations are consistently met.
• Vernacular Script Translation: Ensure accurate and timely translation of scripts across multiple vernacular languages to support project delivery and quality.
• Speech Analytics QC: Ensure Quality of delivery and Improve speech analytics accuracy per the business requirement.
• UAT Flow based testing: Strengthen Testing Quality Through Robust Test Case Creation
• AI Training: Enhance BOT call performance through targeted AI training and continuous learning

Requirements

• Qualification: Computer Science or related field.
• Language Skills: English and Bengali (Hindi knowledge would be an added advantage).
• Good communication, analytical, and problem-solving abilities.
• Willingness to learn and contribute to ongoing projects.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.