QC & QA Supervisor

Location: Sibu, Sarawak (Factory)

Overview:

The QC & QA Supervisor is responsible for ensuring that all wood pellet products meet the required quality standards, customer specifications, and company procedures. This role involves conducting inspections, monitoring production quality, identifying defects, maintaining quality records, and supporting continuous improvement to ensure consistent product quality.

Key Responsibilities:

• Inspect raw materials, finished products, and other materials to ensure they meet quality requirements.
• Monitor production processes to ensure products are produced according to specifications and standards.
• Check product dimensions, grading, moisture content, finishing, defects, and overall quality.
• Identify, record, and report quality issues, defects, or non-conforming products.
• Work closely with production and operation teams to resolve quality-related problems.
• Prepare and maintain QC/QA inspection reports, quality records, and non-conformance reports.
• Assist in developing, implementing, and maintaining quality control procedures and inspection checklists.
• Ensure products are properly sorted, graded, packed, and labelled according to requirements.
• Support internal audits, customer audits, and compliance checks when required.
• Recommend improvement actions to reduce defects, wastage, and customer complaints.
• Ensure quality activities are carried out in compliance with company policies, safety requirements, and industry standards.
• Carry out any other duties assigned by the superior or management.

 Required Qualifications and Skills:

• Diploma in Wood Technology, Forestry, Manufacturing, Engineering, Quality Management, or related field.
• Minimum 1 - 2 years of working experience in QC/QA, manufacturing, timber, wood-based industry, or factory operation is an advantage.
• Knowledge of product specifications, moisture control, and quality inspection is an added advantage.
• Able to use basic measuring tools and inspection equipment.
• Good attention to detail and strong observation skills.
• Able to prepare reports and maintain accurate quality records.
• Good communication, coordination, and problem-solving skills.
• Able to work independently and coordinate with production teams.
• Responsible, disciplined, and quality-focused.
• Basic computer knowledge, especially Microsoft Word and Excel.
• Willing to work in a site environment.