QC

Job Title: QC Head / QC Manager

Industry: CNC Manufacturing / Precision Machining
Salary: RM 5,000–8,000 (Negotiable based on experience)
Experience: Minimum 5–8 years in QC/QA, preferably in CNC manufacturing.

Job Summary

We are looking for an experienced and responsible QC Head to lead our Quality Control team and ensure all manufactured parts meet customer requirements, engineering drawings, and quality standards. The ideal candidate must have strong knowledge of CNC machining, dimensional inspection, GD&T, and quality management systems, with the ability to handle customer complaints and drive continuous improvement.

Key Responsibilities

• Lead and manage the QC team to ensure product quality meets customer specifications.
• Oversee incoming material, in-process, and final inspections.
• Read and interpret engineering drawings, GD&T, and technical specifications.
• Ensure proper use of measuring instruments, including CMM, height gauges, micrometers, and vernier calipers.
• Handle customer complaints, non-conformance reports (NCR), and corrective actions.
• Conduct root cause analysis and prepare 8D reports, 5 Why analysis, and CAPA.
• Monitor product rejection rates and implement quality improvement activities.
• Maintain ISO 9001 quality management systems and inspection documentation.
• Coordinate with Production, Engineering, Purchasing, and suppliers to resolve quality issues.
• Manage customer and supplier quality audits.
• Train QC inspectors and ensure inspection procedures are followed.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Manufacturing Engineering, Quality Management, or a related field.
• Minimum 5–8 years of QC/QA experience in a manufacturing environment.
• Experience in CNC machining or precision engineering is preferred.
• Strong knowledge of GD&T, engineering drawings, and dimensional inspection.
• Experience using CMM and precision measuring instruments.
• Familiar with ISO 9001, 8D reports, root cause analysis, and corrective/preventive actions.
• Proven experience leading and managing a QC team.
• Good communication, leadership, and problem-solving skills.
• Able to communicate effectively with customers, suppliers, and internal departments.

Preferred Skills

• Experience handling customer quality complaints and supplier quality issues.
• Knowledge of CNC machining processes and machining defects.
• Experience with customer audits and continuous improvement projects.
• Proficient in Microsoft Excel, Word, and quality reporting.