QC Compliance Executive

Responsibilities

● Conduct SOP compliance audits for warehouse and delivery operations.

● Perform spot checks on receiving, sorting, loading, delivery, and POD processes.

● Investigate cargo damage, missing cargo, wrong delivery, and customer complaints.

● Review CCTV, system records, photos, POD, and handover documents.

● Prepare Non-Compliance Reports and corrective action follow-up.

● Work with department heads to reduce repeated mistakes.

● Submit weekly QC audit reports to management.

● Propose SOP improvements when necessary.

● Check incoming cargo condition, quantity, label, and photos.

● Monitor sorting, storage, and loading processes.

● Ensure cargo is loaded correctly according to driver, route, and delivery list.

● Check damaged cargo, missing cargo, wrong sorting, and abnormal cargo.

● Complete daily QC checklist.

● Report warehouse operation issues to QC Manager.

● Ensure warehouse cleanliness, safety, and proper cargo arrangement.

● Monitor driver handover, POD, and delivery-related issues.

Requirements

● Minimum 1-2 years of experience in warehouse, logistics, transport, audit, or operation.

● Able to write clear and simple reports.

● Good attention to detail.

● Able to work independently and handle pressure.

● Responsible, fair, and honest.

● Able to speak Mandarin is an added-advantage (to communicate with Mandarin-speaker clients)

Benefits:

• PUBLIC HOLIDAY

• REPLACEMENT LEAVE

• FESTIVE CELEBRATIONS

• MONTHLY STAFF MEALS