QC Coordinator

Position Overview:

The Quality Control Coordinator supports incoming inventory inspections, production quality control, and regulatory compliance at Hit Promotional Products' Pasco facility. This position ensures materials and products meet established quality standards, customer specifications, and applicable FDA/cGMP requirements. The Quality Control Coordinator performs inspections, maintains documentation, supports corrective actions, and provides training and guidance to QC team members.

Essential Job Functions:

• Inspect incoming materials and inventory for compliance with quality specifications and purchase order requirements.
• Identify, document, and segregate nonconforming materials and products.
• Perform production floor inspections to ensure products meet customer specifications and established quality standards.
• Document inspection results, quality issues, material holds, and corrective actions.
• Identify quality deviations, communicate concerns to Production leadership, and assist with corrective and preventive actions (CAPA).
• Maintain accurate inspection records, SOPs, and other quality documentation.
• Support compliance with FDA regulations, cGMP, and applicable 21 CFR Parts 210 and 211.
• Assist with internal audits, customer audits, and regulatory inspections.
• Track and report quality issues, audit findings, and compliance trends.
• Train and coach QC team members on inspection procedures, documentation, and quality standards.
• Collaborate with Production, Warehouse, and Supply Chain to resolve quality concerns and improve processes.

Requirements:

• High school diploma or equivalent.
• Previous experience in quality control, quality assurance, manufacturing inspection, or a related field.
• Ability to interpret specifications, follow procedures, and maintain accurate documentation.
• Willingness to complete required FDA/cGMP training and certifications.
• Ability to work a flexible mid-shift schedule based on operational needs.

Other Skills/Abilities:

• Strong attention to detail and organizational skills.
• Effective written and verbal communication.
• Ability to identify problems, document findings, and escalate quality concerns.
• Ability to train and coach team members on quality procedures.
• Basic computer skills and ability to maintain accurate records.

Physical Demands:

• Ability to stand and walk for extended periods in production and warehouse environments.
• Ability to bend, reach, and handle materials as required for inspections.
• Ability to perform essential job functions with or without reasonable accommodation.

Disclaimer

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.