Qc Executive

JOB DESCRIPTION QC EXECUTIVE

Position Details

• Designation: QC Executive
• Department: Quality Control / Quality Assurance
• Location: Central / Clusters / Centres
• Reporting To: Quality Manager / Sr. QA Head
• Employment Type: Full-Time

Job Purpose

To conduct quality checks and audits across centres, identify process gaps, track corrective actions and ensure adherence to defined quality and Patient Journey standards.

Key Responsibilities

• Conduct scheduled and surprise quality audits of centres covering Patient Journey, clinical services, diagnostics, medicines, documentation, patient safety and centre readiness.
• Verify compliance with approved SOPs, checklists, quality standards and operational processes.
• Identify deviations, gaps and recurring issues and document audit observations with supporting evidence.
• Track corrective and preventive actions (CAPA) and follow up with concerned teams until closure.
• Review patient complaints, incidents and quality escalations and highlight significant issues to the Quality Manager.
• Check accuracy and completeness of patient, clinical, diagnostic and operational records.
• Monitor basic compliance of sample handling, medicine storage, hygiene, safety and other defined quality parameters.
• Support root-cause analysis and quality improvement initiatives based on audit findings.
• Coordinate with Operations, Medical, Diagnostics, Training and other teams for closure of quality gaps.
• Maintain audit reports, checklists, CAPA trackers and quality MIS.
• Support internal, regulatory and accreditation audits and provide required documentation.
• Conduct or support quality awareness sessions based on identified gaps.

Qualification & Experience

• Graduate in Healthcare Management, Life Sciences, Pharmacy, Nursing or relevant field.
• Relevant experience in healthcare quality, hospital, diagnostics or healthcare operations preferred.

Key Skills

• Quality Auditing
• SOP & Process Compliance
• CAPA Tracking
• Documentation & Reporting
• Root Cause Analysis
• Patient Safety
• Attention to Detail
• Quality MIS

Job Location : Mumbai, Navi Mumbai, Nandurbar, Nashik, Karhad, Latur, Delhi, Jamnagar and Khammam