QC Manager

About the role

Lead and maintain the organization's quality and food safety systems, including GHP, HACCP, and FSSC 22000. Establish policies, standards, and quality control criteria for incoming raw materials, in-process production control, and finished goods inspection in compliance with company policy, food laws, and customer requirements. Prepare for external audits, government inspections, and customer audits.

Key responsibilities

• Establish and maintain quality control policies, standards, and criteria for incoming materials (Incoming), in-process production (In-process), and finished goods (Finished Goods) in accordance with company policy, food laws, and customer requirements
• Lead and maintain the organization's quality and food safety management systems, including GHP, HACCP, and FSSC 22000
• Prepare for and manage external audits, government inspections, and customer audits
• Oversee compliance with applicable food laws and regulations, both domestic and international, as well as customer requirements and international standards
• Manage food safety operations including CCP and OPRP control, allergen control, employee hygiene control, and pest control
• Analyze and manage customer complaints and quality issues using root cause analysis tools and implement corrective and preventive actions (CAPA)
• Make decisions and establish corrective measures for critical non-conformities, manage product recalls, and communicate with relevant departments
• Oversee the development, review, and improvement of quality system documents such as SOPs, work instructions, forms, and related documents
• Plan and conduct employee training on quality systems, food safety, and relevant standards and customer requirements
• Manage quality department resources and budget, including laboratory facilities, measurement tools, calibration, and testing chemicals

About you

• Strict compliance with company regulations and food safety requirements and related standards