QC Manager

About the role

The Quality & HSE Manager is responsible for leading the Company's Quality and HSE functions, with a strong focus on Quality Control (QC), Quality Assurance (QA), and the Company's Quality Management System (QMS). The role ensures compliance with customer, regulatory and company requirements while driving product quality, material traceability, customer satisfaction, supplier quality and continuous improvement.

The ideal candidate should have strong hands-on experience in Quality Control/Quality Assurance, preferably within the oil & gas, engineering, machining or manufacturing industry. The role will also oversee Workplace Safety & Health (WSH) and environmental compliance across warehouse, machining and office operations.

Key Responsibilities

Quality Control & Quality Assurance

• Serve as the Management Representative for the Company's Quality Management System.
• Maintain and continuously improve the QMS in compliance with ISO 9001, API Q1 and customer-specific requirements.
• Lead and oversee daily QC/QA activities, ensuring products, materials and processes meet required quality standards and specifications.
• Establish and implement quality inspection procedures, inspection plans, quality standards and acceptance criteria.
• Review and verify inspection reports, material certificates, MTCs, test reports, dimensional inspection records and other quality documentation.
• Ensure proper material identification, traceability and control throughout the receiving, machining, inspection and delivery processes.
• Review customer drawings, specifications, purchase orders and quality requirements to ensure production and inspection requirements are properly understood and implemented.
• Coordinate and support customer, third-party, supplier and internal inspections, including pre-inspection and final inspection activities.
• Manage customer complaints, supplier non-conformances, internal non-conformances and product quality issues, including root cause analysis, corrective and preventive actions (CAPA) and timely closure.
• Conduct investigations into quality issues and implement effective corrective actions to prevent recurrence.
• Monitor and evaluate supplier quality performance, including supplier audits, incoming material quality and mill claims.
• Coordinate internal, supplier and external quality audits, customer surveys and management review meetings.
• Develop and monitor quality KPIs, identify trends and provide regular quality performance reports to management.
• Identify opportunities for process improvement and drive initiatives to reduce defects, rework, rejection and customer complaints.
• Ensure all quality records and documentation are properly maintained, controlled and readily available for audits and customer requirements.
• Provide quality training and guidance to production, warehouse and other relevant employees to promote a strong quality culture.

HSE / WSH

• Lead and oversee the Company's Workplace Safety & Health (WSH) programme in compliance with Singapore WSH legislation and applicable requirements.
• Ensure appropriate HSE procedures, risk assessments and safe work practices are implemented across warehouse, machining and office operations.
• Conduct or coordinate workplace inspections and follow up on safety observations, incidents and corrective actions.
• Promote employee awareness of workplace safety and environmental responsibilities.
• Support the investigation of workplace incidents and ensure appropriate corrective and preventive actions are implemented.
• Develop and deliver relevant QHSE training programmes and promote a culture of quality, safety and continuous improvement.

Requirements

• Diploma/Degree in Quality Management, Mechanical Engineering, Manufacturing Engineering or a related discipline.
• Minimum 5–8 years of relevant experience in Quality Control/Quality Assurance, preferably within the oil & gas, machining, engineering or manufacturing industry.
• Strong hands-on experience in QC inspection, quality documentation, material traceability, non-conformance management and root cause analysis.
• Good knowledge and practical experience with ISO 9001 and API Q1 requirements.
• Experience in handling customer inspections, third-party inspections, supplier quality issues and quality audits.
• Familiarity with engineering drawings, specifications, inspection requirements and relevant quality standards.
• Experience in managing NCR, CAPA, customer complaints and corrective actions.
• Experience in HSE/WSH management will be an advantage, but strong QC/QA experience is the primary requirement for this role.
• Good communication, analytical and problem-solving skills.
• Able to work independently and collaborate effectively with production, warehouse, engineering, suppliers and customers.