QC Manager

The Quality Control Manager is responsible for establishing, implementing, and continuously improving the company's quality control system to ensure that the Company's product meet customer specifications, industry standards, and regulatory requirements. This role is ideal for a hands-on quality professional with experience in a start-up manufacturing environment who is capable of building quality processes from the ground up while supporting business growth.

Key Responsibilities

• Lead and manage the Quality Control team to ensure product quality throughout incoming, in-process, and final inspections.
• Develop, implement, and continuously improve QC procedures, work instructions, inspection standards, and quality documentation.
• Establish quality systems and inspection processes suitable for a start-up manufacturing environment.
• Ensure products comply with customer specifications, semiconductor industry requirements, and applicable quality standards.
• Monitor key quality performance indicators (KPIs) including defect rate, customer complaints, yield, first-pass yield (FPY), scrap rate, and cost of poor quality.
• Lead investigations on customer complaints, internal quality issues, and supplier quality problems.
• Work closely with Production, Engineering, Maintenance, Procurement, and Supply Chain to resolve quality issues and improve manufacturing processes.
• Support new product introduction (NPI), process validation, and qualification activities.
• Ensure all measuring equipment is properly calibrated and maintained.
• Coordinate internal quality audits and support customer, certification, and supplier audits.
• Participate in external audits including customer assessments and certification bodies.
• Support implementation and maintenance of quality management systems such as ISO 9001.
• Ensure compliance with cleanroom practices, contamination control, ESD requirements, and semiconductor customer expectations where required.
• Manage non-conforming materials and ensure timely disposition.
• Develop supplier quality monitoring and incoming quality inspection programs.
• Prepare quality reports and present performance updates during management review meetings.
• Coach, train, and develop QC Inspectors and Quality Engineers to enhance technical competency.
• Promote a culture of quality, continuous improvement, and operational excellence.
• Participate in Kaizen, Lean Manufacturing, and Six Sigma improvement initiatives.

Job Requirements

• Bachelor's Degree in Engineering, Manufacturing, Industrial Engineering, Quality Management, or a related discipline.
• Minimum 6 years of Quality Control experience in precision plastic manufacturing.
• Minimum 3 years in a leadership role.
• Candidates must have relevant experience in at least one of the following industries: Precision CNC Machining, Aerospace Components, Semiconductor Equipment/Components, Precision Sheet Metal & Fabrication, Tool & Die/Jig & Fixture, or Medical Device Components.
• Proven experience working in a manufacturing start-up environment, including setting up quality systems, inspection processes, and quality documentation from the ground up.
• Strong knowledge of plastic manufacturing processes including injection moulding, secondary processes, assembly, and packaging.
• Familiar with semiconductor customer quality expectations and precision manufacturing requirements.
• Good understanding of statistical quality control (SQC), SPC, MSA, FMEA, Control Plan, PPAP, APQP, and problem-solving methodologies.
• Experience handling customer audits, supplier audits, and certification audits.
• Knowledge of ISO 9001; experience with IATF 16949 is an added advantage.
• Familiar with measuring instruments including CMM, Vision Measurement Systems, Vernier Calipers, Micrometers, Height Gauges, and other precision inspection equipment.
• Good analytical, troubleshooting, and decision-making skills.
• Strong leadership with the ability to build, coach, and motivate a quality team.
• Able to work independently in a fast-paced and rapidly changing start-up environment.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and quality reporting tools.
• Experience using ERP/MES quality modules is an advantage.
• Able to read and interpret the technical drawing/ CAD drawing
• Mandatory can speak, read and write in Mandarin.
• Good leadership and cost control management.
• Can work at Bandar Serenia Sepang, Selangor