QC Supervisor

Job Summary:

The QC Supervisor manufacturing leads the QC  team to ensure all manufacturing process, Quality of product are comply with customer specifications and industry standards like IPC-610, IPC-620 and IPC-J-STD-001.

Duties/Responsibilities:

• Supervise, train, and schedule daily activities for quality inspectors across incoming (IQC), in-process (IPQC), final (FQC), and outgoing (OQC) stages.
• Ensure inspectors perform duties in strict accordance with the Control Plan, engineering drawings, and specifications.
• Ensure all required QC resources (equipment, manpower, and documentation) are available for both New Product Introduction (NPI) and mass production.
• Make sure QC are performing inspection correctly and release the product on time
• Make sure all the defect/non-conformity  found by QC are proper containment actions
• Provide timely feedback to Quality Engineering (QE), Process Engineering (PE), and Production regarding non-conformities found in products, processes, or SOPs during inspections.
• Support QE in defect resolution and CAPA, participating in root-cause analysis (using 8D, 5-Why, or Fishbone methods) for internal non-conformances and customer complaints (RMA), and tracking corrective/preventive actions.
• Ensure all equipment and tools used by the QC team are properly calibrated and maintained.
• Support QE during the NPI process by assigning and coordinating QC personnel for required measurements and evaluations.
• Perform Layered Process Audits (LPA) to enforce strict adherence to Work Instructions (WI), ISO standards, and customer-specific requirements.
• Drive continuous improvement initiatives to optimize QC inspection workflows and production processes.
• Monitor line-wide production processes and conduct routine testing to detect and address potential defects at early stages.
• Collaborate with QE to ensure Ongoing Reliability Test (ORT) plans are fully executed on schedule.
• Partner with cross-functional teams to elevate product quality standards and enhance customer satisfaction.

Required Skills/Abilities:

• Minimum of a Bachelor’s Degree in a Engineering discipline or equivalent
• Minimum of 4 years of experience in a similar role
• Ability to work well in a team environment and individual
• Certified internal auditor of ISO 9001:2015 and IATF 16949:2016
• Technical Skills: Knowledge of quality management systems (QMS), statistical process control (SPC), failure mode and effects analysis (FMEA), quality control plan and root cause analysis (5 Why and Fishbone diagram)
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to diagnose systemic issues and implement corrective actions (8D methodology)
• Communication Skills: Excellent written and verbal communication skills for reporting, documentation, and collaboration. Excellent verbal, read and written communication skills in Indonesian and English language, Mandarin is a plus.
• Computer Proficiency: Proficiency in MS Office, Gmail, G-Sheet, G-Docs, Minitab applications and data analysis software.
• Supervisory skill/ability.