QC Supervisor

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Responsibilities:

• Manage and control each stage of the Quality Control (QC) process to ensure products meet customer requirements and established quality standards.
• Identify quality issues and contribute practical solutions to reduce defects, rejects, and recurring non-conformities.
• Make final accept/reject decisions when QC Inspectors and Production Foremen/Leaders are unable to reach a conclusion.
• Monitor, analyse, and report Quality KPIs, identifying trends and areas requiring corrective action.
• Conduct regular workstation and process audits to verify compliance with established quality requirements.
• Ensure all QC activities are performed in accordance with approved procedures, standards, and quality control requirements.
• Coordinate with the Production Supervisor to stop production when significant product or process non-conformities are identified, and promptly escalate issues to the Production Manager and Quality Manager.
• Analyse quality issues, identify root causes, and recommend corrective and preventive actions in collaboration with Industrial Engineering (IE), Production, and other relevant teams.
• Organise and control daily QC workflows, including incoming and outgoing quality activities, to ensure efficient inspection and timely decision-making.
• Audit production workstations to ensure operations are performed in accordance with approved Work Instructions (WI) and quality standards.
• Support continuous improvement initiatives to strengthen product quality, process control, and overall manufacturing performance.

Qualifications:

• Diploma or Bachelor’s degree in Engineering, Quality Management, Industrial Technology, or a related field.
• Minimum 3–5 years of solid experience in Quality Control, Quality Assurance, or a related quality function within a manufacturing environment.
• Good working knowledge of manufacturing quality control processes, inspection procedures, defect management, and corrective actions.
• Knowledge and practical understanding of ISO 9001 requirements is a strong advantage.
• Strong leadership skills, with the ability to guide, motivate, and hold team members accountable for achieving quality objectives.
• Strong analytical and problem-solving skills, with the confidence to make quality-related decisions when required.
• Ability to prioritise effectively, work independently, and perform well under pressure in a fast-paced manufacturing environment.
• Proficient in computer applications used for quality management, data analysis, documentation, and reporting.
• Good communication and interpersonal skills, with the ability to coordinate effectively with Production, Engineering, and other relevant departments.
• Able to communicate effectively in English.