QC Supervisor

QC Supervisor

Integrated Service Solutions Ltd (ISS)

ISS is a leading service provider in the UK Fresh Produce sector. Since 2014, we have grown to operate four sites across Kent, employing over 1,300 colleagues. We are now looking for a QC Supervisor to join our Quality team and help drive the highest standards of product quality, safety and legality across our operations.

About the Role

As a QC Supervisor, you will lead and develop the Quality Control team, working closely with Production to ensure all products meet customer, legal and internal quality requirements. You will play a key role in minimising rejections, maintaining Quality Service Levels (QSL), and promoting a strong quality culture throughout the business.

This is a 4 on 4 off night shift position- 5.30pm- 5.30am

Key Responsibilities

• Lead, coordinate and support the QC team to deliver quality standards across production.
• Ensure all products dispatched meet customer requirements for safety, quality and legality.
• Monitor packaging, labelling and product specifications to ensure compliance.
• Work closely with Production teams to maintain quality standards throughout the packing process.
• Investigate and communicate quality concerns, taking prompt action to minimise risk.
• Support with rotas, holiday planning, investigations and day-to-day team management.
• Train, coach and develop team members, assessing competency against procedures.
• Oversee equipment calibration and ensure teams are working to current specifications.
• Monitor departmental KPIs and ensure tasks are completed within agreed timescales.
• Maintain high standards of health & safety, hygiene and housekeeping.

What You'll Bring

• Quality Control experience within a food production, fresh produce or packhouse environment.
• Previous supervisory or team leadership experience (preferred).
• Strong knowledge of quality, food safety and customer standards.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and problem-solving ability.
• Organised, proactive and committed to continuous improvement.
• Experience with Prophet ERP systems (desirable).
• Lead by example by demonstrating our company values in your day-to-day work.

This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.

What We Offer

• 20 days annual leave (including bank holidays, pro rata)
• Annual pay reviews
• Enhanced pension contributions and company sick pay
• Enhanced family leave
• Health and wellbeing support, including 24/7 GP and EAP
• Employee discounts
• Recognition schemes and long service awards
• Social events, including summer and Christmas parties
• Free tea and coffee on site

Values: We do the right thing | We believe in progress | We are all accountable | We make a difference | We are one team

Pay: £37,000.00 per year

Benefits:

• Canteen
• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Application question(s):

• Have you supervised or led a team within a production or quality environment?
• Do you have experience working in a Quality Control role within a food production, fresh produce or packhouse environment?

Work authorisation:

• United Kingdom (required)

Work Location: In person