QC Team Leader

The primary role of Manufacturing Quality function is to design, implement and monitoring quality control programs. Key deliverables include, but not limited to, recommending changes to methods, procedures and standards to improve quality of output based on analysis of data and systems. Ensures products are built correctly to specification, quality standards and appropriate regulatory compliance. Reports defects and tracks until resolution.

The Quality Control Team Leader (Day Shift) is responsible for leading the QC team, ensuring compliance to quality systems, and supporting inspection activities across Goods Inwards, in‑process, and final production stages. The role emphasizes strong leadership, process control, continuous improvement, and adherence to GMP and safety standards.

Key Responsibilities

Team Leadership

• Lead, motivate, and support QC Inspectors to meet daily operational goals.
• Conduct training on procedures and product specifications; maintain LMS training records.
• Mentor team members, identify development opportunities, and coordinate skills improvement.
• Build strong working relationships with cross‑functional teams.
• Ability to lead and support global projects or continuous improvement projects.
• Support the calibration team in maintaining calibration systems and driving improvement.

QC Inspection & Reporting

• Oversee QC processes for incoming materials, in‑process checks, and outgoing checks.
• Resolve daily QC issues using sound problem‑solving techniques.
• Ensure records are properly maintained, filed, and archived without backlog.
• Manage nonconforming materials and drive timely investigations and dispositions.
• Improve QC processes and provide monthly KPI tracking, including SPC analysis.

Safety

• Support rehabilitation of injured employees and uphold Duty of Care obligations.
• Promote safe work practices and prevent OH&S hazards, especially around manual handling.

GMP & Housekeeping

• Ensure GMP, 5S, and quality standards are consistently followed on the production floor.

Qualifications & Experience

Core Competencies

• Strong understanding of GMP, quality systems, and regulatory requirements.
• Ability to maintain process documentation and ensure product traceability.
• Strong analytical capability for root cause and corrective action analysis.
• Effective communication, leadership, and cross‑functional collaboration.
• Able to manage multiple priorities with attention to detail.
• Proficient in Microsoft, Oracle, and relevant software tools.

Required

• Tertiary qualification in Engineering or Science.
• Minimum 2 years of industrial experience, preferably in volume manufacturing.
• Solid knowledge of FDA QSR, GMP, and ISO standards.

Preferred

• Experience managing people or leading teams.