QC/Technical Writer (Internship)

Technical Requirements:

• Strong Writing Skills: Proficient in producing clear, well-structured, and easily understandable documentation for both technical and non-technical audiences.
• Understanding of Technology and Programming Languages: Strong understanding of technology concepts, including APIs, databases, cloud computing, and commonly used programming languages for web and mobile application development (e.g., JavaScript, HTML, CSS, etc.).
• Research Skills: Ability to conduct in-depth research on emerging technologies and application features to provide accurate and up-to-date information.
• Technical Documentation Tools: Proficient in using documentation tools such as Microsoft Word, Confluence, Markdown, MadCap Flare, and other tools commonly utilized for creating technical documentation.
• Automation Testing: Familiarity with Automated Testing concepts and tools; prior experience in implementing Automated Testing is considered an advantage.
• Team Collaboration: Strong interpersonal and communication skills to effectively collaborate with developers, QA teams, and other stakeholders.
• Attention to Detail: Demonstrates a high level of attention to detail, ensuring all documentation is accurate, consistent, and comprehensive.
• Project Management: Capable of managing multiple documentation projects simultaneously while meeting established deadlines.
• Experience with Agile Processes (Preferred): Familiarity with Agile and Scrum development methodologies, enabling effective adaptation to iterative work environments.
• Visual Communication Skills (Preferred): Basic knowledge of graphic design principles and the ability to create diagrams, flowcharts, or visual aids to effectively communicate technical concepts.

Job Description:

• Create and maintain technical documentation, including API Documentation, System Specifications, User Acceptance Test (UAT) documents, and User Manuals.
• Develop user guides and tutorials for web and mobile applications.
• Collaborate with developers and project managers to gather information and ensure documentation reflects the latest system updates.
• Produce well-structured API documentation for internal and external developers.
• Review and update documentation to align with system enhancements and new releases.
• Participate in application testing to better understand user interactions and improve documentation quality.