QFS Manager

About the role

Lead quality and food safety transformation across a multi-site FMCG/Retail operation, driving strategic governance based on 7 Pilar FSQC framework, shifting team allocation from reactive to 70% preventive approach, and leading Management Review processes.

Key responsibilities

• Lead quality transformation based on 7 Pilar FSQC, shifting team allocation from reactive to 70% preventive
• Lead Management Review processes
• Oversee PRP (pest control, alergen, GHP, sanitasi) across 5 factories
• Validate HACCP/OPRP and product release criteria
• Conduct environmental swab testing
• Standardise SOP/digital checklists across 500 stores (baking vs non-baking)
• Oversee cold chain management and Hygiene Supervisor training programmes
• Manage risk-based supplier approval, particularly for animal-derived ingredients/NKV and allergens
• Evaluate vendor performance using scorecard methodology
• Lead RCA 5-Why investigations and mock recall simulations (<4 hours)

About you

• S1/S2 in Food Technology, Microbiology, or Chemical Engineering
• Minimum 15 years FSQA experience in FMCG/Retail/QSR
• Minimum 5 years at Senior Managerial level overseeing factories and hundreds of stores
• HACCP and ISO 22000 / FSSC 22000 Lead Auditor certification
• Mastery of BPOM regulations (CPPOB & SMKPO), Halal (SJPH), and NKV
• Technical expertise in baking process technology, cold chain dynamics, shelf-life studies, RCA 5-Why methodology, and digital QC audit systems
• Strategic change leader with cross-functional capability
• Data-driven decision maker with strong product crisis management capability