Qms Engineer

Roles & Responsibilities

• Develop, implement, maintain and improve the Quality Management System (QMS) as per ISO 9001 requirements.
• Prepare, review and maintain quality procedures, SOPs, work instructions, formats and quality records.
• Plan and coordinate internal audits, external audits and customer audits.
• Ensure timely closure of audit findings, NCRs and observations.
• Handle NCR, CAPA and corrective/preventive action activities.
• Conduct Root Cause Analysis (RCA) using appropriate problem-solving techniques such as 5 Why, Fishbone and 8D.
• Control and maintain quality-related documents and records, ensuring proper revision and traceability.
• Manage document changes, revisions and change-control activities.
• Monitor quality objectives, KPIs and process performance and prepare periodic reports.
• Coordinate with Production, Quality, Engineering and other departments to identify and resolve quality issues.
• Handle customer complaints, coordinate root-cause investigation and ensure timely corrective action and closure.
• Track effectiveness of corrective actions and ensure preventive actions are implemented.
• Support continuous improvement and process improvement initiatives.
• Conduct awareness/training related to QMS procedures, SOPs and quality requirements.
• Ensure compliance with applicable quality standards, procedures and customer requirements.

Preferred Candidate Profile

• Qualification: Diploma / DME / BE / Any Degree.
• Experience: 5 to 7 years, with strong hands-on experience specifically in QMS.
• Candidates should have practical experience in ISO 9001 implementation and maintenance.
• Strong exposure to internal and external audits, audit preparation and closure of findings.
• Hands-on experience in NCR, CAPA, RCA, 8D and corrective action processes.
• Good experience in QMS documentation, SOPs, work instructions and document control.
• Experience handling customer complaints and corrective actions.
• Should understand quality KPIs, quality objectives and process performance monitoring.
• Ability to coordinate effectively with Production, Engineering and other cross-functional teams.
• Strong analytical, problem-solving and communication skills.
• Preference for candidates from a manufacturing/automotive/engineering industry with direct QMS responsibility.