Qualification Administration Specialist

About us

CSTC Pty Ltd is a well-established, Registered Training Organisation (RTO) with a strong history of delivering quality vocational education and training across Queensland. We specialise in building and construction, civil construction, horticulture and landscape, as well as a range of industry-specific licences, tickets and short courses. Our training is designed to be practical, industry-focused and responsive to the needs of employers and the communities we work with.

About the role

We are seeking a Qualification Administration Specialist to join our team on a full-time basis at our Coopers Plains, QLD 4108 location. In this role, you will be responsible for coordinating and administering qualification-related processes and records, ensuring accuracy, compliance, and efficiency across all administrative functions. This position is integral to our operations, supporting the organisation's commitment to maintaining the highest standards of qualification processing and documentation.

Key responsibilities

• Respond to stakeholder communications about program/course requirements (including face-to-face, phone and email).

• Process student enrolments, ensuring all information is obtained (e.g. USI, LUI).

• Collate student records and ensure they are correctly completed (e.g. enrolment, funding eligibility evidence, completed student assessments).

• Enter results onto the Student Management System and issue student certification upon completion.

• File and archive records in accordance with organisational procedures – including:

  o   Preparing and scanning training records for electronic storage (e.g. SharePoint)

  o   Archiving closed student files

• Invoice stakeholders, when requested.

What we're looking for

• Proven experience in an administrative support role, with a focus on record management or document processing
• Strong organisational and time management skills, with the ability to complete multiple tasks efficiently
• Excellent attention to detail and commitment to accuracy in all administrative work
• Proficiency with Microsoft Office applications and database management systems
• Strong communication skills, both written and verbal, with the ability to liaise effectively with colleagues and external contacts
• Ability to work both independently and as part of a collaborative team environment
• Knowledge of administrative best practices and compliance requirements
• Working in a previous RTO role is desired

What we offer

At CSTC Pty Ltd, we are committed to supporting the wellbeing and professional development of our team members. We offer a competitive salary package commensurate with experience and qualifications. Our workplace provides opportunities for career progression and skills development, with access to ongoing training and professional development initiatives. We foster a collaborative and inclusive work environment where your contributions are valued and recognised. We also provide a range of workplace benefits designed to support work-life balance and employee wellbeing.

Apply now

If you meet the above criteria and are interested in joining our team as a Qualification Administration Specialist, we encourage you to submit your application including your resume and a cover letter outlining your relevant experience and suitability for this role.