Qualified Builder/Senior Restoration Technician

Qualified Builder / Senior Restoration Technician

Restorx is part of Johns Lyng Group, a leading restoration and construction business with operations across New Zealand. We’re growing our Auckland team and looking for a practical, reliable and hardworking Qualified Builder or Qualified Senior Restoration Technician to join us.

This is a hands-on role ideally suited to someone with a building, construction or restoration background who enjoys problem-solving and takes pride in their workmanship.

You’ll work across a variety of insurance restoration projects, including water and flooding, fire and smoke, mould remediation, structural cleaning, strip-outs and contents restoration. No two days are the same, and you’ll play an important role in helping customers through what can be a stressful time.

Key Responsibilities

• Lead and provide direction to technicians on restoration projects
• Plan and coordinate day-to-day work on site to ensure jobs progress efficiently
• Monitor the progress, quality and completion of works and provide regular updates to the Supervisor
• Identify issues, delays, additional damage or hazards and take appropriate action when required
• Escalate matters promptly to the Supervisor where further support or decision-making is required
• Attend residential and commercial restoration projects across Auckland
• Complete water, fire, smoke, mould and structural cleaning works
• Assist with demolition, strip-outs and contents restoration
• Set up, monitor and manage drying and restoration equipment
• Ensure works are completed safely, efficiently and to a high standard
• Communicate professionally with customers, supervisors, technicians, contractors and other stakeholders
• Provide clear, accurate and timely job updates, reports, photographs, job notes and supporting documentation, ensuring all job information is completed to a high professional standard and submitted within required timeframes.
• Ensure technicians understand the work required and are working to the agreed scope and priorities
• Maintain a clean, organised and safe worksite
• Follow all company, health and safety and legislative requirements

As a senior member of the team, you will be expected to lead by example, support and guide other technicians and take ownership of what is happening on site. You will be the key link between the technicians and Supervisor, ensuring the Supervisor is kept informed of progress, issues and any changes requiring attention.

What's In It For You?

• Monday–Friday work with regular overtime opportunities
• 1.5x paid overtime for after-hours and weekends
• Company vehicle + fuel card
• iPhone + iPad
• Bunnings/trade account
• Tools and specialist restoration equipment
• Full training and ongoing development
• IICRC and industry-specific training opportunities
• Career progression opportunities
• Work across a wide variety of restoration and major loss projects

About You

We’re looking for someone who is experienced, capable and confident taking responsibility on site.

You will have:

• Either a qualified builder with strong practical building/construction experience, or a Senior Restoration Technician with proven restoration industry experience
• Strong practical knowledge and the ability to confidently lead and coordinate technicians on site
• Excellent time-management skills, with the ability to prioritise and manage multiple jobs, site visits, reporting and competing deadlines while ensuring work is completed within required timeframes.
• The ability to understand priorities, organise work and keep projects moving
• Professional and confident communication skills
• The ability to provide clear updates and report accurately to the Supervisor
• A proactive approach — you see an issue and take action rather than waiting to be told
• Strong problem-solving and decision-making skills
• A professional and customer-focused approach when dealing with customers and other stakeholders
• Good computer, smartphone and digital documentation skills
• A positive, reliable and team-focused attitude
• A current and valid NZ driver's licence
• Willingness to work after-hours and weekend callouts

The Person We're Looking For

This isn't just a role for someone who is good with their tools.

We're looking for a senior technician or qualified builder who can step up and lead from the front — someone who can assess what needs to be done, organise the technicians, keep the work moving, identify problems early and communicate clearly with the Supervisor.

You’ll be trusted to take ownership on site, represent Restorx professionally and make decisions within your responsibilities to ensure our jobs are completed safely, efficiently and to a high standard.

If you're an experienced builder or restoration professional ready to take the next step and become a key part of a growing Auckland team, we'd like to hear from you.

Apply now and join the Restorx team.