Chapman Opticians Ltd

Job Overview
We are looking for an experienced, commercially focused qualified Dispensing Optician Practice Manager to lead and develop a successful, high-performing optical practice.
This is a position with responsibility for the overall performance of the practice, including sales, profitability, patient experience, team leadership, operational standards and compliance.
The successful candidate will be an inspirational leader who can balance commercial performance with outstanding patient care, creating a positive culture where both patients and colleagues receive an exceptional experience.
You will take ownership of the day-to-day running of the practice while working closely with the Managing Director and other practice managers to deliver sustainable growth. This is an exciting opportunity for a motivated individual with strong management skills to make a meaningful impact in a vibrant optical setting.
Key Duties
<ul>
<li>Monitor and analyse key performance indicators (KPIs), identifying opportunities and taking appropriate action.</li>
<li>Create a high-performance culture based on accountability, teamwork and excellent patient care.</li>
<li>Conduct regular one-to-ones, performance reviews and development conversations with all team members.</li>
<li>Take overall responsibility for the efficient day-to-day operation of the practice.</li>
<li>Dispensing all types of Single Vision, Bifocal and Varifocal spectacles.</li>
<li>Selecting and developing the frame range held in practice.</li>
</ul>
Experience
<ul>
<li>Proven supervisory experience within an optical practice environment</li>
<li>Strong management background with demonstrated success in team leadership and operational oversight</li>
<li>Good understanding of KPIs, budgets, sales performance and profitability.</li>
<li>Excellent organizational skills with the ability to multitask effectively in a fast-paced setting</li>
<li>Exceptional communication skills to engage patients and motivate staff effectively</li>
<li>Join us in shaping a welcoming environment where quality eye care meets outstanding management! We’re dedicated to supporting your growth as a leader while delivering exceptional service that makes a difference in our community.</li>
</ul>
Pay: £36,000.00-£41,000.00 per year
Benefits:
<ul>
<li>Company pension</li>
<li>Cycle to work scheme</li>
<li>Employee discount</li>
<li>Sick pay</li>
</ul>
Application question(s):
<ul>
<li>How many years have you been qualified as a Dispensing Optician?</li>
</ul>
Experience:
<ul>
<li>optical practice management: 1 year (preferred)</li>
</ul>
Work Location: In person

Qualified Optical Practice Manager

Qualified Optical Practice Manager

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