Qualified Professional (IDD Services)

Qualified Professional (IDD Services) – Make a Difference Every Day
Location: Shallotte, NC
Company: A Caring Heart Case Management
Job Type: Full-Time

Are you a compassionate, organized, and experienced human services professional looking to make a lasting impact? A Caring Heart Case Management is seeking a Qualified Professional to support and empower individuals with intellectual and developmental disabilities (IDD). Join our dedicated team and help the people we serve live meaningful and fulfilling lives in their communities.

What You’ll Do:

• Supervise and support direct care staff providing services to individuals with IDD
• Ensure high-quality care by overseeing service plans and documentation
• Advocate for the rights and needs of the individuals we serve
• Collaborate with families, guardians, and other professionals
• Maintain accurate records and meet all compliance standards

What We’re Looking For:

• Education: Bachelor’s degree in a human services field (REQUIRED)
• Experience: Minimum 2 years post-graduate experience working directly with the IDD population (REQUIRED)
• Leadership: Prior supervisory experience (REQUIRED)
• Transportation: Valid driver’s license and current auto insurance (REQUIRED)
• References: Two professional references to verify relevant experience
• Background: Must pass criminal background check

Ideal Candidate Traits:

• Strong leadership and time-management skills
• Excellent writing, documentation, and organizational abilities
• A heart for helping others and a commitment to quality care

Ready to make a difference? Apply today and become part of a team that truly cares.

About A Caring Heart Case Management
A Caring Heart Case Management provides compassionate, person-centered support to individuals with intellectual and developmental disabilities (IDD). Our services include community-based support, group home care, day programs, and respite services—each designed to promote independence, dignity, and inclusion. With a focus on advocacy, individualized care, and community engagement, we’re proud to be a trusted partner in care.

About this Position

• Each participant is served by a team of individuals comprised of habilitation technicians and a supervisor, with a clinical designation of Qualified Professional.
• We offer on-going training to ensure that our QPs are knowledgeable in the most current therapeutic approaches and resources for the habilitation of individuals with intellectual/developmental disabilities. As a result, the individuals and families we support receive the services that best meet their needs.
• Our QPs assist the family with finding the best support staff for their loved one. The family and the individual served choose the staff person(s) to provide direct support services to them. QPs stay closely involved to ensure quality services are being provided.
• Our QPs supervise all services provided to the consumer through monthly observations at home, work, and/or in the community.
• Our QPs assist with developing the Individual Support Plan for accessing and using resources that can meet identified needs based on the individual’s and family’s strengths.
• Our QPs develop short range goals that the individual/family wants to work on in order to increase the individual’s independence.
• Our QPs work with the care coordinator and other team professionals to ensure family needs are being met.

If you meet the requirements listed above and enjoy mentoring and helping others, we are excited to talk with you about this job opportunity!

Before starting the online application, please have the following documents ready for upload:

• Driver’s License
• Social Security Card
• Vehicle Registration
• Automobile Insurance Declarations Page
• Verification of Education (e.g., diploma or transcript)

If your resume meets the appropriate educational and experience levels, you will be contacted. Salary is based and determined on skills, knowledge, abilities, experience, and education that is relevant and valuable to this position and its expectations.

Job Type: Full-time

Pay: $38,000.00 - $49,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please describe the degree you have earned, including your major field of study. Additionally, share any minor(s), concentration areas, or specialized coursework you completed that you feel are relevant to this position.
• How confident are you in your ability to write Individual Support Plans (ISPs)? Please include any experience you have with developing person-centered goals, documenting outcomes, and ensuring compliance with regulatory standards.
• Do you have a vehicle for use at work?
• Please describe your experience in a supervisory role, particularly as it relates to overseeing Direct Support Professionals (DSPs). Include details about your responsibilities, the number of staff you supervised, and how you supported their performance and development.
• Are you currently credentialed as a Qualified Intellectual and Developmental Disabilities Professional (QIDDP or QP) under North Carolina state regulations? If so, please include details such as your qualifying degree, relevant experience, and the date you were credentialed.
• This position may require physical tasks such as lifting, pushing, or pulling. Are you able to safely lift and carry up to 25 pounds on a regular basis and up to 100 pounds occasionally, without assistance?
• Please describe the populations you have supported in your previous roles as a Qualified Professional (QP) or Direct Support Professional (DSP). Include any experience with specific age groups, diagnoses, or support needs.
• Are you comfortable assisting individuals with Activities of Daily Living (ADLs) after receiving training? These tasks may include but are not limited to: Personal Care, Mobility Support, Meal Preparation & Feeding, Toileting & Continence Care, and/or Household Tasks. Would you be comfortable performing these essential duties as part of your role?

Education:

• Bachelor's (Required)

Experience:

• Working with people with developmental disabilities: 2 years (Required)
• Driving: 3 years (Required)
• Supervising: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Shallotte, NC 28470 (Required)

Work Location: In person