GCS Management Solutions India
Quality Analyst - Call Audit
20 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹420,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
6 October 2026
What they need
Responsibilities:
* Conduct quality audits on calls using international voice processes.
* Prepare detailed Excel reports with findings.
* Ensure excellent verbal and written communication skills.
* Fatal & Non Fatal Audits, call monitoring.
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