Kriyalogic
Quality Analyst
2 months ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
- We are hiring a Quality Analyst with 2+ years of experience in the BPO sector
- The candidate will be responsible for monitoring and evaluating customer interactions, ensuring adherence to quality standards, identifying process gaps, and providing actionable feedback to improve team performance
- The role involves conducting audits, preparing quality reports, and collaborating with operations and training teams to enhance service delivery and customer satisfaction
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