Protalk Solutions
Quality Analyst
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹150,000 – ₹275,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
8 September 2026
What they need
Hiring Quality Analyst for Domestic Voice Process in Chennai.
Salary: 20-25K
Exp: 1-3 yrs in BPO QA.
Role: Audit customer calls, coach agents, track CSAT/FCR metrics, and maintain quality reports. Good communication and Excel skills required.
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