Rudr Consultancy Services
Quality Analyst
1 month ago
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Important information
Contract type:
Permanent
Location:
Udaipur, Rajasthan, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
To gather & analyses performance data. To share TNI with the training team on the basis of observations. To plan and conduct team briefings/dip checks/PKTs etc. To train new hires on Quality Parameters
Required Candidate profile
To monitor calls/emails/chats on the evaluation form. To share regular feedback with agents. To conduct calibration sessions with the client/OPS/Training team. Should have knowledge of QC tools
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