Em Sol Co In
Quality Analyst
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹800,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
22 September 2026
What they need
Conduct quality reviews of investigative casework
Apply QA/QC scoring methodologies aligned to regulatory expectations
Identify trends, root causes, and areas for improvement
Lead calibration sessions to ensure consistency across teams
Screening
Required Candidate profile
2+ years of experience in Quality analysis in a BPO/Customer Service Process
Strong experience in Content Moderation
Good communication skills
Suvidha
[email protected]
9911254430
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