Quality Analyst

1. Verifying the Docs processed by invoicing team with standard procedure

2. Generating periodical compliance reports

3. Processing the Internal Branch transfers as per the business requirement

4. Work on different audits process of supply chain which involves freight, open Sales / Purchase Orders, local purchase and shipped status.

5. Validation of the documents uploaded in the system with standard procedure

6. Serve as liaison with third-party delivery service to coordinate deliveries and resolve problems.

7. Provide information and assistance as needed to inventory and warehouse personnel to allow for expeditious processing of damaged and defective merchandise.

8. Perform additional duties as required and or requested.

Desired Candidate Profile

1. Bachelors / master’s degree with a minimum of 1 – 4years of experience in INTERNATIONAL BPO, specialization in the Order Management is preferred.

2. The candidate should have relationship management skills since the job will involve Liaoning with customers and US stakeholders.

3. The Candidate should have the ability to multi-task, prioritize and ability to learn more and be flexible.

5.The candidatemust have excellent interpersonal and communication (verbal &written) skills with all levels of employees and management.

6. The candidate should have excellent PC skills and should be well versed with Microsoft Products like Excel,

7. Word and Access (optional).

8. Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem-solving skills.

9. Strong attention to detail and good follow up skills.

10. Ability to work effectively with other organizations and individuals at all levels withminimal supervision and assumes accountability for issues until final resolution.