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Quality Analyst - Customer Experience ( Voice/Chat/Email )
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
17 September 2026
What they need
Audit customer interactions across voice, chat, email and ticketing channels as per defined quality parameters and evaluation forms.
Complete the assigned monthly audit quota for agents and business lines while maintaining consistent audit coverage.
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