Gratitude India
Quality Analyst Digital (Web Chat & Email)
Skills
20 days ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹900,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
Hiring Quality Analyst – Digital in Kolkata for web chat/email support. Requires 3–6 years’ experience, including 1–2 years in Quality. Max CTC 9 LPA. Rotational/night shifts. Ex-TCS employees cannot apply.
Required Candidate profile
3–6 years in international digital customer support with 1–2 years in Quality. Strong written English, QA, RCA, compliance, coaching, reporting and chat/email monitoring skills.
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