S
Sarrthi Ias
Quality Analyst Executive
Skills
Process Improvement
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹375,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Roles and Responsibilities
- Conduct call audits to ensure quality standards are met.
- Monitor calls to identify areas for improvement and provide feedback to agents.
- Prepare detailed reports on findings and recommendations for process improvements.
- Collaborate with team members to implement changes based on audit results.
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