Quality Analyst | U.S Process | Immediate Joiner

We are seeking a skilled and motivated Speech Analyst to join our dynamic team in Noida. The ideal candidate will have a strong background in speech analytics, business analysis, and quality analysis, with a focus on deriving actionable insights from spoken communication. This role is pivotal to ensuring the quality and effectiveness of our business processes.

Job Location: Greater Noida West

Exp. Range: 1-5yrs

**Key Responsibilities:**

• Analyze and interpret speech data to identify trends, patterns, and areas for improvement.
• Conduct quality audits on speech interactions to ensure adherence to company standards and regulatory requirements.
• Collaborate with business stakeholders to gather requirements and translate them into analytical insights.
• Utilize speech and text analytics tools to extract meaningful information from customer interactions.
• Prepare and present detailed reports on analysis findings to management and key stakeholders.
• Work with cross-functional teams to implement data-driven recommendations to improve overall business performance.
• Stay updated with industry best practices and emerging technologies in speech analytics.

Looking for Immediate Joiners

Interested Candidates Can Share resume on [email protected] or can call at 9643475169.