Quality Analyst / Quality Improvement Analyst

Location

Dublin, Dublin, Ireland

Capabilities

Civil and Structural

Office Setup

Hybrid

Job ID

#47179

Industry

Transportation

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, quality is about far more than compliance. It's about helping deliver better outcomes for our clients, our projects and our communities.

As a Quality Analyst / Quality Improvement Analyst, you'll play a key role in supporting the successful delivery of major rail and highways infrastructure programmes across Ireland. Working alongside experienced quality and project teams, you'll help improve processes, strengthen governance, identify opportunities for innovation and support continuous improvement initiatives that drive business performance.

This is an exciting opportunity for an ambitious early-career professional looking to build a career in quality, business improvement, digital transformation and operational excellence. You'll gain exposure to complex infrastructure projects while developing valuable skills in quality management, process improvement, data analytics, automation and AI-enabled ways of working.

About the Opportunity

You'll support the implementation and continuous improvement of quality management processes across our Transportation business, contributing to some of Ireland's most significant rail and highways projects. Working closely with operational teams and business leaders, you'll help identify efficiencies, improve ways of working and support quality assurance activities that enhance project delivery.

What You'll Be Doing

• Supporting quality assurance and continuous improvement programmes across the business.
• Assisting with process mapping, workflow analysis and business improvement initiatives.
• Analysing data to identify trends, risks and opportunities for improvement.
• Producing reports, dashboards and quality performance metrics.
• Supporting internal audits, compliance reviews and governance activities.
• Assisting with root cause analysis and corrective action planning.
• Identifying opportunities to leverage automation, AI and digital tools to improve efficiency.
• Supporting the implementation of process improvements and change initiatives.
• Maintaining quality management systems, processes and documentation.

Here's what you'll need

We're looking for someone who is curious, analytical and passionate about making things work better.

You'll likely have:

• A degree in Quality Management, Engineering, Business, Data Analytics, Project Management or a related discipline.
• Experience within quality, business improvement, engineering, project support or a related field.
• An understanding of quality management and continuous improvement principles.
• Strong analytical and problem-solving skills.
• Experience using Excel, Power BI or similar reporting tools.
• An interest in AI, automation and digital transformation.
• Excellent communication and stakeholder engagement skills.

Ideally, You'll Also Have

• Experience supporting internal audit activities.
• CQI membership or a desire to work towards Chartered Quality Professional status.
• Knowledge of ISO 9001 quality management standards.
• Exposure to Lean, Six Sigma or other continuous improvement methodologies.
• Experience using process mapping or workflow analysis tools.
• Awareness of Microsoft Power Platform, Power BI or Microsoft Copilot solutions.

Why Jacobs?

At Jacobs, you'll be part of a collaborative team helping to shape the future of infrastructure delivery. This role offers hands-on experience across quality, business improvement, governance, automation and digital transformation, providing an excellent platform for professional growth and long-term career development.

Whether you're looking to deepen your quality expertise, build your analytical capabilities or develop skills in emerging technologies, we'll help you grow your career while contributing to projects that create lasting positive impact across Ireland.

Benefits for Ireland Employees

At Jacobs, we put people first and provide benefits that support your wellbeing, career development and work-life balance, including:

• Hybrid and flexible working arrangements
• Professional membership reimbursement
• Industry-leading learning and development programmes
• Career progression opportunities across Ireland, the UK and globally
• Employee assistance programme
• Annual leave with the opportunity to purchase additional days
• Pension scheme
• Life assurance
• Employee discounts and wellbeing initiatives
• Inclusive culture that values diversity, belonging and individual growth

Apply today and help us deliver smarter, more efficient and higher-quality outcomes across Ireland's most important infrastructure programmes

#LI-NC2

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https://www.vercida.com/uk/employers/jacobs to view and access our roles.

As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.