Provana
Quality Analyst - Spanish
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹1,300,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
4 September 2026
What they need
Hiring Spanish Quality Analysts for a Noida-based US Voice Process. 2+ years’ QA experience required. Strong call auditing, coaching, calibration, compliance, and quality analytics skills preferred.
Mail - [email protected]
Required Candidate profile
Strong proficiency in Spanish (B2/C1 level) verbal
Experience in Voice Quality Audits (calls monitoring).
Understanding of call handling parameters
Knowledge of quality metrics: CSAT, NPS, AHT, FCR.
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