Quality & Audit Controller

Role & responsibilities

• Conduct routine, planned and surprise quality inspections and audits for OSP and ISP fiber deployment projects.
• Inspect fiber construction activities including trenching, ducting, HDD, cable blowing, cable pulling, aerial fiber and splicing.
• Verify execution against approved drawings, route plans, method statements, Inspection & Test Plans (ITP) and quality standards.
• Inspect fiber joint closures, splicing quality, cable labelling, chambers, manholes, hand-holes, route markers and surface restoration.
• Verify incoming materials against approved MAF/datasheets and maintain material inspection records.
• Verify duct integrity through rodding, proofing and pressure testing before cable installation.
• Validate OTDR, IL, ORL, PMD and CD reports and verify end-to-end link budgets against design requirements.
• Verify splice loss, connector performance, end-face cleanliness and testing at applicable wavelengths.
• Ensure all test equipment including OTDR, power meter, light source, VFL and inspection scope has valid calibration.
• Witness customer acceptance testing, joint measurements and punch-point closure.
• Review and maintain Route Index, Joint Closure Records, As-Built Drawings, inspection reports, quality registers and calibration records.
• Raise and track NCRs, audit findings and CAPA, ensuring corrective actions are implemented and effectively closed.
• Conduct vendor/contractor quality inspections and audits covering workmanship, QMS, manpower competency and material compliance.
• Support Root Cause Analysis using 5-Why, Fishbone and 8D methodologies.
• Prepare quality dashboards, KPI reports, NCR/CAPA trend analysis and audit status reports.
• Support internal, customer, certification and regulatory audits and HOTO activities.
• Ensure compliance with HSE procedures, PPE, work permits, traffic management, excavation and confined-space safety requirements.
• Drive lessons learned and continual improvement initiatives across fiber deployment projects.

Preferred candidate profile

• 37 years of experience in Telecom/Fiber Projects, preferably in OSP/ISP quality inspection and auditing.
• Strong hands-on knowledge of fiber optic deployment, construction quality and testing.
• Experience in OTDR, Power Meter, VFL and fiber testing.
• Should have practical experience in conducting quality inspections and site audits.
• Strong understanding of NCR/CAPA management, corrective actions and audit closure.
• Good knowledge of telecom construction standards and fiber quality requirements.
• Familiarity with ISO 9001:2015 QMS and quality audit processes.
• Experience working with contractors, vendors, customers, field teams and testing agencies.
• Strong documentation and reporting capabilities with proficiency in MS Excel, Word and PowerPoint.
• High attention to detail with an objective, analytical and audit-oriented approach.
• Strong communication and stakeholder management skills.
• Willingness to travel extensively and conduct field/site inspections.