Quality and Business Support Coordinator

• Starship Community Service, Greenlane Clinical Centre
• Permanent, full-time role
• Support service operations to enable effective service functioning

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

We are seeking a permanent, full-time Quality and Business Support Coordinator. This critical enabling role supports service operations, quality improvement initiatives, data-informed decision-making, and equitable service delivery for Starship Community.

The Quality and Business Support Coordinator role includes collaborate working with clinical, administration teams and senior leadership to develop and implement processes, maintaining data for clinical excellence, quality monitoring and contract reporting. The overall aim of the role is to support service operations to enable safe and effective service functioning, quality improvement initiatives and decision making with an equity focus.

About the Team/Service/Location

Starship Community is a team of nursing, allied health professionals and administrators providing community health services and cultural support for children, young people and their families/whānau living or attending school within the Toka Tumai Auckland District.

Service delivery is via an inter-disciplinary team approach, centred around four guiding principles:

• Mokopuna centric. Whānau focused. Whānau led
• Te Tiriti o Waitangi responsive, equity focused
• Community based. Community connected. Community delivered
• Workforce wellbeing

Starship Community is the paediatric community service within the Starship Child Health Directorate of Te Toka Tumai Auckland.

About you

To be successful you will have:

• at least two years experience working in an administrative, business support, quality improvement or project coordination role
• advanced computer literacy including proficiency in Microsoft Office applications and digital systems
• strong analytics skills with the ability to collect, interpret and present data to support decision making
• strong relationship management skills and the ability to build effective working partnerships
• highly developed organisational skills, with an ability to manage multiple tasks and deadlines
• a continuous improvement mindset, with a drive to identify opportunities to enhance processes and service delivery.
• be proactive, adaptable and solutions-focused.

View position description.

For further information about the position, please contact Megan Waterhouse, Operations Manager [email protected]

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Starship Child Health is a dedicated paediatric healthcare service and major teaching centre, providing family centred care to neonates, children and young people throughout New Zealand and the South Pacific. Starship is a part of Health New Zealand | Te Whatu Ora and is the only comprehensive childrens hospital in New Zealand serving a population of approximately one million children.

How to apply

To apply please click 'apply now'. All applications must be submitted through our online careers portal by Wednesday, 9 September 2026. If you have any accessibility or technical issues with the online process, please contact Anel Foord, Recruitment Consultant [email protected]

We will review application as received and may proceed with the recruitment process before the closing date of this advert.