Quality & Compliance

Company: GD Goenka Healthcare

Location: Connaught Place, Delhi

Profile/ Designation:- Quality & Compliance (Executive/ Manager)

KEY RESPONSIBILITIES:-

The responsibility of the Quality & Compliance Manager would include, but are not limited to

1. Quality Assurance & Monitoring

• Develop, implement, and monitor the quality assurance framework for academic, training, and operational functions.
• Conduct prelaunch and post launch periodic audits and quality checks to ensure adherence to institutional and regulatory guidelines.
• Evaluate centre performance through quality scorecards and feedback systems.
• Identify gaps, recommend corrective measures, and track closure of non-compliance issues.

2. Compliance & Documentation

• Ensure all statutory, academic, and operational compliance requirements are met across centres.
• Maintain documentation for internal audits, external inspections, and accreditation purposes.
• Regularly review policy adherence, documentation accuracy, and record retention as per defined standards.
• Liaise with universities, industry partners, and regulatory bodies to support compliance reporting and certification processes.

3. Training & Process Improvement.

• Conduct orientation and training sessions on quality standards, process compliance, and documentation protocols.
• Facilitate internal reviews, feedback sessions, and workshops for continuous improvement.
• Support the development and revision of Standard Operating Procedures (SOPs) and quality manuals.
• Promote best practices and operational efficiency through data-driven insights and internal benchmarking.

4. Audit & Risk Management

• Plan and execute periodic internal audits for academic delivery, student services, and operational processes.
• Prepare audit reports and share actionable insights with management.
• Identify risks related to compliance deviations and recommend preventive strategies.
• Support external audits and ensure timely closure of audit findings.