Quality and Compliance Coordinator

Join Sorted Logistics as our Quality and Compliance Coordinator and play a key role in supporting food safety, biosecurity and compliance across a growing New Zealand business. This is a fantastic opportunity for an experienced quality professional to work closely with operational teams, support audit readiness, and contribute to continuous improvement initiatives that make a real difference.

What's in it for you?

As part of the Sorted Logistics family, you'll benefit from:

• The opportunity to make a meaningful impact in a growing national business
• A supportive and collaborative team environment
• Genuine development and career growth opportunities
• A varied role spanning quality, food safety, compliance and biosecurity
• Employee benefits programmes, including EAP
• Monday to Friday role, 40 hours per week during standard business hours

About the role

This role is responsible for coordinating and supporting quality, food safety, biosecurity and compliance activities across the business. Working closely with our Operations, Transport and People, Safety and Compliance teams, you'll help ensure records, systems and processes remain compliant, audit-ready and aligned with regulatory and customer requirements.

 Based in Māngere, this role requires regular travel throughout Auckland and occasional travel to Christchurch.

Key responsibilities include:

• Coordinating quality, food safety, compliance and biosecurity documentation, records and registers
• Supporting internal, customer, certification and external audits, including preparation, evidence gathering and follow-up actions
• Maintaining HACCP, Risk Management Programme (RMP), biosecurity and compliance records
• Tracking corrective actions and ensuring timely close-out of audit findings, non-conformances and compliance issues
• Supporting customer quality assurance requests, compliance reporting and certification requirements
• Assisting with food safety, quality and biosecurity investigations, complaints and root cause analysis
• Developing and maintaining training records, audit schedules, compliance registers and LMS reporting
• Assisting with the preparation and maintenance of EDECs, declarations, certificates and other regulatory documentation
• Working closely with operational teams to promote best practice, regulatory compliance and continuous improvement

What you'll bring

We're looking for someone with hands-on experience in a regulated food environment who can confidently support quality, food safety, biosecurity and compliance activities, while building strong relationships across the business.

• Proven experience in a Quality, Compliance, Food Safety or Assurance role
• Experience within dairy manufacturing or a similar regulated food environment
• Strong knowledge of HACCP, RMPs, RCS requirements and food safety systems
• Sound understanding of biosecurity, traceability and regulatory compliance requirements
• Experience participating in internal, customer, regulatory and certification audits
• Knowledge of MPI requirements, customer assurance programmes and export compliance requirements
• Strong analytical skills with the ability to investigate issues, identify root causes and support corrective actions
• Excellent organisational skills with a high level of accuracy and attention to detail
• Confidence managing documentation, records and compliance-related reporting
• Strong communication and stakeholder engagement skills, with the ability to work effectively with operational teams
• Proficiency in Microsoft Office and confidence learning and using compliance, quality and audit systems
• A full New Zealand driver's licence and willingness to travel throughout Auckland and occasionally to Christchurch

About us

At Sorted Logistics, we are proudly New Zealand-owned with a strong family culture and a fresh, innovative approach to the logistics industry. We deliver end-to-end supply chain solutions across warehousing, transport, international freight, customs and value-added logistics services, helping our customers move and store their products safely, efficiently and reliably.

Since 2011, we have grown rapidly to a team of nearly 300 people across New Zealand, building a reputation for exceptional customer service, operational excellence and long-term partnerships.

Our values of Honesty, Pride, Respect, Teamwork and Trust guide how we work, support our customers and achieve success together.

Our mission? To develop great people who deliver exceptional results.

How to apply

Sound like the opportunity you've been looking for? We'd love to hear from you. Click Apply Now to submit your application.

Please note: Applicants must be legally entitled to work in New Zealand. Any offer of employment will be subject to satisfactory pre-employment checks, including a Ministry of Justice criminal history check.