Quality & Testing Manager

Manager Quality & Testing

Location: Faridabad
Department: Quality & Testing
Reports To: Chief Operating Officer
Experience: 812 years in Quality & Testing, preferably in the Pump / Engineering Industry
Employment Type: Full-Time

About the Role

We are looking for an experienced Manager Quality & Testing to manage the Quality and Testing function and ensure that products meet defined quality standards, customer requirements, and applicable industry standards.

The role will be responsible for managing inspection and testing activities, monitoring quality performance, resolving quality issues, maintaining quality documentation, and driving continuous improvement across processes.

Key Responsibilities

• Manage the Quality & Testing function, team, processes, and day-to-day activities.
• Establish and maintain quality standards, procedures, inspection plans, and testing protocols.
• Ensure incoming, in-process, and final inspection of products and components.
• Manage performance and testing of pumps as per approved specifications and customer requirements.
• Ensure compliance with applicable ISO, BIS, industry, and customer quality standards.
• Monitor quality performance and drive corrective and preventive actions (CAPA).
• Analyse quality issues, identify root causes, and implement effective corrective and preventive solutions.
• Manage customer complaints, quality issues, and ensure timely resolution.
• Coordinate with Production, Engineering, Procurement, Service, and other departments for quality improvement.
• Develop and monitor quality KPIs, inspection reports, test reports, and MIS.
• Conduct internal quality audits and support external/customer audits.
• Drive continuous improvement, defect reduction, and process standardisation.
• Ensure proper calibration and maintenance of testing and measuring equipment.
• Develop and train the Quality & Testing team on quality standards, procedures, and testing practices.
• Ensure proper maintenance of quality records, inspection reports, testing documents, and other relevant documentation.

Key Requirements

• Degree/Diploma in Mechanical Engineering or related discipline.
• 8–12 years of relevant experience in Quality & Testing, preferably in the Pump / Industrial Engineering / Manufacturing industry.
• Strong knowledge of pump testing, inspection, measurement, and quality control processes.
• Knowledge of ISO 9001 and Quality Management Systems.
• Strong problem-solving and root-cause analysis skills.
• Experience in handling customer complaints, audits, CAPA, and quality documentation.
• Strong team management, communication, coordination, and decision-making skills.
• Proficiency in MS Office and quality reporting/MIS.

Key KPIs

• Product quality and rejection rate.
• Pump testing compliance and accuracy.
• Customer complaints and resolution time.
• CAPA closure and effectiveness.
• Internal and external audit performance.
• Defect reduction and continuous improvement.
• Calibration and testing equipment compliance.
• Quality reporting and documentation accuracy.

Why Join Cosmos Pumps?

• Managerial role in a growing Indian pump manufacturing company.
• Opportunity to drive quality standards and testing excellence.
• Exposure to industrial, dewatering, and engineered pumping solutions.
• Strong opportunity for professional growth and process improvement.