Quality Associate

Overview

 is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more

Our  culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

1. Customer Escalation Resolution & Order Protection - Quality and Delivery
   Acts as the key bridge between operations, supply chain, quality, and field teams to resolve customer-impacting delivery or quality escalations, protect shipment commitments, and prevent lost order opportunities.

2. Analytics-Driven Action & Risk Prevention
   Converts delivery, quality, and supply chain data into actionable insights to identify risks early, drive timely decisions, and prevent recurring issues from impacting customers.

3. Strategic Customer Engagement & Business Growth Enablement
   This role strengthens strategic customer engagement by consolidating quality, delivery, and supply chain insights into clear narratives and action plans. By pro-actively providing credible data, structured recovery plans, and proactive risk visibility, the role helps build customer confidence and supports business growth.

Qualifications

1. Degree holder, creative and resourceful in problem solving.

2. Experienced in supply chain and manufacturing processes

3. Experienced in data analytics and insights/actions recommendation.

4. Ability to create dashboards for real-time visibility and ease of decision-making.

5. Ability to code using python, etc. will be an added advantage.

***Keysight is an Equal Opportunity Employer.***