Quality Assurance Administrator

Overview

We are looking for an organised, motivated and detail-focused Quality Assurance Administrator to join our Technical and Quality team.

This is an important role within the business, supporting day-to-day administration of our quality and food safety systems and helping to ensure that our products, suppliers and processes consistently meet the high standards expected by our customers and business.

You will work closely with the Technical, Quality, Operations, Warehouse, Procurement and Commercial teams, providing accurate information, maintaining records and helping to ensure that actions are followed through to completion.

This is an ideal opportunity for someone who is looking to develop a career within food quality, technical or food safety

Key Responsibilities

• Maintain and update quality and technical documentation and records.
• Support the Technical/Quality Manager with day-to-day administration of the Quality Management System.
• Maintain supplier approval records, specifications, certificates and supporting documentation.
• Maintain customer technical portals and ensure information is kept accurate and up to date.
• Assist with the administration of customer complaints, product issues and corrective actions.
• Record, monitor and follow up quality incidents, non-conformances and corrective actions.
• Support internal audits and preparation for external/customer audits.
• Assist with traceability exercises, product withdrawals and recalls when required.
• Maintain records relating to food safety, allergens, labelling, shelf life and product compliance.
• Support the team with HACCP documentation and food safety records.
• Liaise with suppliers to obtain missing or updated technical documentation.
• Monitor expiry dates for relevant certificates, audits, policies and supplier documentation.
• Prepare reports and information for management meetings and quality reviews.
• Assist with the investigation of quality issues and ensure agreed actions are documented and followed up.
• Provide general administrative support to the Technical & Quality team.
• Ensure all records are maintained accurately and in accordance with company procedures.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Confident working with large amounts of information and documentation.
• Comfortable using Microsoft Office, particularly Excel and Outlook.
• A good communicator, both verbally and in writing.
• Able to prioritise workload and meet deadlines.
• Proactive and comfortable following up with colleagues and suppliers.
• Methodical and accurate in their approach.
• A team player who is happy to work across different areas of the business.
• Confident asking questions and challenging information where something does not look right.
• Interested in developing a career within food quality, technical or food safety.

Experience & Qualifications

Essential

• Previous experience within a quality, technical or food safety administration role.
• Experience within the food manufacturing, food distribution, retail or foodservice industry.
• Knowledge of HACCP, BRCGS, food safety, allergens and product specifications.
• Experience working with supplier approval or technical documentation.
• Level 2 Food Safety HACCP qualification.

What We Offer

• Competitive salary based on experience.
• Permanent position within an established and growing food business.
• Monday - Friday working pattern.
• Opportunity to develop your technical and food safety knowledge.
• Training and development opportunities.
• The opportunity to work closely with an experienced Technical & Quality team.
• A varied role with exposure to different areas of the food business.
• 20 days holiday + bank holidays.
• Company pension.
• Medicash
• Life assurance cover.

Why Join Us?

We are a growing food business supplying customers across the UK, and quality and food safety are fundamental to everything we do.

You will be joining a team where your attention to detail and ability to keep things organised will have a direct impact on the quality of our operation and the service we provide to our customers.

If you are looking for a role where you can build your knowledge, take on responsibility and develop a long-term career in food quality and technical, we would love to hear from you.

How to Apply

If you feel you have the organisation, attention to detail and enthusiasm we are looking for, please submit your CV along with a brief covering note to [email protected] explaining why you are interested in the role.

Closing Date: 11.10.26

We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

Pay: £28,000.00-£33,000.00 per year

Benefits:

• On-site parking

Work Location: In person