Quality Assurance Analyst

Quality Assurance Analyst

About usBGL delivers software solutions to over 12,700 businesses in 15 countries through its user-friendly and highly intelligent web applications, combining amazing UX with powerful technology

We’re a global team of professionals based in Australia, New Zealand, Singapore, Hong Kong, the Philippines, and the United Kingdom. With a strong reputation for excellence, we deliver high-quality Software as a Service (SaaS) solutions to the accounting industry, specialising in self-managed superannuation funds and corporate compliance.
We’re proud to celebrate achievements that reflect our culture and our people, including:

• Great Place to Work certification
• AFR Best Places to Work (Technology, Top 10)
• Mental Health First Aid Workplace Recognition
• Australia’s Best Workplaces™ for Women list
• AFR BOSS Most Innovative Companies – ranked four times in six years

**About the role:**As our Quality Assurance Analyst you will be responsible for testing quality and quality assurance within the BGL Ecosystem team, ensuring products are delivered to a consistently high standard. You'll work in a fast-paced environment, collaborating closely with product teams and stakeholders to support product development, deployment, and ongoing operational excellence

What you’ll be doing:

• Conduct thorough test planning, define test cases and scenarios & provide feedback and contribute to process improvements
• Build and maintain automated tests using Playwright
• Ensure products meet compliance requirements before release
• Actively participate in product team projects across all stages of the development lifecycle
• Act as a first point of contact, you will resolve escalated issues, bugs, and queries across all BGL Ecosystem Products efficiently with commitment on quality outcomes

What we’re looking for:

• A tertiary qualification in Information Technology, Software Engineering or a related field is preferred but not essential. Relevant industry experience in a QA or testing role will be considered in place of formal qualifications
• Strong SQL skills for data validation and troubleshooting
• Experience working in Agile software development environments
• Strong analytical and problem-solving skills
• Sharp attention to detail
• Sound communication skills and can collaborate seamlessly across teams

**Culture & Benefits:**We take pride in continuously building and improving our culture, and we welcome people who share our values. We regularly seek feedback through engagement surveys, 1:1s, focus groups, and even casual coffee catch-ups. Our average employee tenure of 6+ years is a testament to the supportive and rewarding environment we’ve created and we’ve got plenty of exciting things planned for the future!

Benefits you’ll enjoy include:

• Extra time off with additional annual leave, RDOs, and the option to purchase extra leave
• Hybrid working arrangements for all employees
• Learning and development opportunities, including annual development budgets, tailored development plans, paid study leave, and stretch opportunities
• Regular social activities, from monthly team lunches to annual company-wide events
• Comprehensive health and wellbeing programs, including EAP, flu shots, and run club
• Paid volunteering leave to give back to the community

Please note we are only able to consider applicants with full working rights for Australia.

• The next stage of our recruitment process will require you to complete a one way video interview.