Quality Assurance Assistant Supervisor

Job Overview

We are seeking a proactive and leadership-minded QA Assistant Supervisor to support our Quality Assurance operations. In this role, you will assist in overseeing daily QA/QC activities, supervising inspection personnel, driving ISO compliance, and ensuring all outgoing products meet strict quality standards.

Key Responsibilities

• To ensure the Quality & Environmental Management System complies with the ISO 9001 & ISO 14001 standard.
• Assist in ensuring QA documentation is properly recorded, maintained, and controlled.
• Support QA activities across all sections to ensure smooth operation.
• Assist in compiling and updating weekly Quality Reports for management review.
• Support investigation of internal and external quality complaints and assist in corrective and preventive actions (CAPA).
• Ensure all products meet customer requirements, specifications, and Inspection & Test Plans (ITP).
• Monitor and ensure quality inspection activities are properly carried out according to established QA procedures and standards.
• Ensure all outgoing products and components released by production and packing sections comply with quality requirements before transfer to finished goods or semi-finished storage areas.
• Assist in preparing Standard Operating Instructions (SOI).
• Conduct or support training for QA Inspectors and Production Operators on quality standards and inspection methods.
• Supervise leader, inspectors and ensure inspections are conducted accurately and in accordance with QA responsibilities.
• Verify non-conforming products and coordinate corrective actions with production and technical personnel.
• Inform supervisors or relevant departments regarding non-compliance issues for Non-Conformance Report (NCR) issuance.
• Monitor and report staff discipline, work performance, and adherence to SOPs.
• Maintain cleanliness and 5S standards within the QA department.

Job Requirements

• Minimum SPM or equivalent qualification.
• Minimum 1 year of working experience in Quality Control / Quality Assurance.
• Basic knowledge of quality inspection processes and proficiency with standard measuring instruments (caliper, gauges, etc.).
• Familiarity with plastic injection molding defects is an added advantage.
• Must be willing and able to work night shifts.
• Strong teamwork and communication skills with a willingness to learn and develop leadership capabilities.