Ivoclar Vivadent Services & Support, Inc.
Quality Assurance Associate
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
City of Santa Rosa, Laguna, Philippines
Work mode:
Onsite
Published on:
9 September 2026
What they need
Strengthen quality. Improve processes. Make an impact.
Join Ivoclar as a Quality Assurance Associate and help ensure quality, compliance, and continuous improvement across our processes. In this role, you’ll coordinate nonconformities, monitor quality KPIs, analyze trends, and support data-driven improvements in a regulated environment. You’ll work closely with cross-functional teams to identify opportunities, improve processes, and help maintain high standards of quality.
Your Role:
- Coordinate and monitor nonconformities, including assessment, documentation, follow-up, and timely closure.
- Analyze nonconformity and process data to identify trends, risks, and opportunities for improvement.
- Monitor relevant quality KPIs and help ensure the accuracy and reliability of quality data.
- Prepare quality reports and provide data-driven insights to support stakeholders and decision-making.
- Support continuous improvement initiatives based on process performance and data analysis.
- Work with cross-functional teams to align on operational and quality-related topics.
- Support the application of quality standards, processes, and regulatory requirements.
- Maintain accurate documentation and ensure quality information is properly recorded and communicated.
Your Profile:
- Bachelor’s degree in a relevant field, with 2–3 years of experience in Quality Assurance, Quality Management, or a regulated environment such as MedTech, Pharma, or Manufacturing.
- Basic understanding of quality processes, nonconformity management, quality standards, and regulatory requirements.
- Proficient in MS Office, particularly Excel, with experience handling data, monitoring KPIs, and identifying trends.
- Strong analytical, problem-solving, and organizational skills, with a structured and detail-oriented approach to work.
- Good English communication skills and the ability to collaborate effectively with cross-functional teams and manage multiple priorities.
- Experience with a Quality Management System (QMS), ISO 13485, SAP, ServiceNow, or similar systems is an advantage.
- Experience in a medical device or highly regulated industry, as well as exposure to continuous improvement, quality data analysis, or additional language skills, is a plus.
Pay: Php20,000.00 - Php30,000.00 per month
Benefits:
- On-site parking
Application Question(s):
- How much is your expected salary?
- Where are you currently residing?
- Do you have experience managing Non-Conformance (NC) and CAPA systems specifically within an ISO 13485 or FDA 21 CFR Part 820 environment?
Work Location: Hybrid remote in Santa Rosa City 4026 04A
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