Quality Assurance

About the role

We are seeking a dedicated Quality Assurance professional to join MASTER-PACK SDN BHD in Nibong Tebal, Penang. This is a full-time position that plays a crucial role in maintaining and enhancing the quality standards of our manufacturing operations. As a Quality Assurance specialist, you will be responsible for ensuring that all products meet our rigorous quality specifications and comply with industry regulations. This role is integral to our commitment to delivering excellence and protecting our reputation in the manufacturing, transport and logistics sector.

Key responsibilities

• Conducting regular inspections and testing of products at various stages of the manufacturing process to ensure compliance with quality standards
• Developing, implementing and maintaining quality control procedures and documentation systems
• Identifying defects and non-conformities, and working with production teams to implement corrective actions
• Performing statistical analysis and trend analysis on quality data to identify areas for improvement
• Conducting audits of manufacturing processes, equipment and facilities to ensure adherence to established protocols
• Preparing detailed quality reports and maintaining comprehensive quality records
• Collaborating with cross-functional teams including production, design and management to resolve quality issues
• Ensuring compliance with relevant industry standards, regulations and customer requirements
• Training and mentoring quality control chekers on quality procedures and best practices
• Recommending process improvements and participating in continuous improvement initiatives

What we're looking for

• Diploma or Bachelor's degree in Quality Assurance, Engineering, or a related discipline, or equivalent professional experience
• Proven experience working in a quality assurance or quality control role within a manufacturing environment
• Strong knowledge of quality management systems, methodologies and standards (such as ISO 9001, ISO 14001 or similar)
• Proficiency in using quality control equipment and inspection tools
• Excellent attention to detail and strong analytical skills
• Ability to interpret technical drawings, specifications and quality documentation
• Solid understanding of statistical process control (SPC) and quality metrics
• Proficiency in Microsoft Office applications software
• Strong communication and interpersonal skills with the ability to work effectively in a team environment
• Problem-solving mindset with the ability to identify root causes and implement solutions
• Reliability and a commitment to maintaining high standards of accuracy and consistency
• Preferred: Experience in the packaging or manufacturing industry or knowledge of relevant compliance requirements

What we offer

At MASTER-PACK SDN BHD, we are committed to creating a supportive and professional working environment where our employees can thrive. We offer competitive remuneration packages, opportunities for career development and professional growth within our expanding organisation. We provide a collaborative workplace culture that values continuous improvement and recognises employee contributions. Our commitment to workplace safety and well-being ensures that all team members have access to a safe and healthy working environment. We encourage work-life balance and offer a supportive management team dedicated to your professional development.

About us

MASTER-PACK SDN BHD is a leading organisation in the PAPER PACKAGING manufacturing sector based in Nibong Tebal, Penang. We specialise in delivering high-quality paper and wood packaging products and services to our valued customers. With a strong commitment to excellence, innovation and customer satisfaction, we have established ourselves as a trusted partner in our industry. Our team is dedicated to maintaining the highest standards of quality, integrity and professionalism in everything we do. We pride ourselves on fostering a culture of continuous improvement and creating an inclusive workplace where every team member can contribute to our success.

Apply now

If you are a quality-focused professional with a passion for excellence and meet the above requirements, we would like to hear from you. Please submit your application including your resume and a cover letter. We look forward to welcoming a talented Quality Assurance professional to our team.