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Quality Assurance Coordinator

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Onsite

Quality Assurance Coordinator

Caregiver, Inc.

Quality Assurance Coordinator

Skills

Testing & QAComplianceRisk Management

2 months ago

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Important information


Salary:

$41,600 – $43,680 / year

Location:

Knoxville, TN, USA

Work mode:

Onsite

Published on:

13 August 2026

What they need


Description:

The Quality Compliance Coordinator is responsible for coordinating all incident management efforts and providing oversight for addressing incidents and providing staff training associated with risk management.

Essential Functions and Responsibilities

  • Manages all aspects of the region’s incident reporting program including communications, training, investigations and follow-up, reporting, record keeping.
  • Provides necessary incident training oversight as required by local, state and federal regulations and Omni Visions policy, including basic CPR/First Aid.
  • Analyzes incident data and prepares management reports. Uses data to identify potential exposure to the organization and recommends appropriate protection measures and education programs.
  • Administrative duties to ensure employees have appropriate documentation, including, but not limited to physical exams, TB testing, etc.
  • Responsible for preventing abuse of clients by following screening requirements, attending training, communicating expectations & boundaries, ensuring accountability for policy violations, conducting investigations, and preparing reports for the BOD.
  • Conducts program audits to measure compliance and effectiveness and develops and implements program updates utilizing best practices.
  • Other duties as assigned.

Requirements:

Education and/ or Experience

  • Bachelor’s degree in the behavioral sciences preferred.
  • Minimum of 2 years prior experience working developmental and intellectual and/or physical disabilities required
  • Demonstrated ability to develop, implement and deliver effective learning and development programs.
  • Strong organizational, interpersonal and decision-making skills; or any equivalent combination of education and experience

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