Quality Assurance Coordinator

About the role

Reporting to the Quality Manager, you will play a key role in maintaining and improving our Quality Management System (QMS), supporting food safety and quality initiatives, managing supplier compliance, and ensuring our products consistently meet customer, regulatory and certification requirements. This is a hands-on role suited to an organised and detail-oriented quality professional who thrives in a fast-paced food manufacturing environment.

Key responsibilities

• Maintain and coordinate the Quality Management System (QMS), including document control, procedures, forms, registers and records.
• Manage approved supplier programs, including supplier approvals, audits, certifications, specifications and Certificates of Analysis (CoAs).
• Coordinate and support internal and external audits, including GFSI certification programs such as SQF, BRCGS or equivalent.
• Assist with HACCP, GMP and food safety compliance activities.
• Investigate customer complaints, non-conformances, and quality incidents.
• Conduct and support Root Cause Analysis and Corrective & Preventive Actions (CAPA).
• Assist with quality inspections, verification activities, and continuous improvement initiatives.
• Support customer compliance requirements and supplier quality management.
• Maintain accurate records and ensure compliance with food safety and regulatory requirements.

About you

• Minimum 3 years' experience in a Quality Coordinator role within food manufacturing.
• Practical knowledge of GFSI standards, HACCP, GMP and internal auditing.
• HACCP certification.
• Strong Microsoft 365 skills, including Word, Excel, Outlook, and Teams.
• Excellent organisational and document management skills.
• Strong attention to detail and commitment to food safety and quality.
• Ability to manage competing priorities and meet deadlines.
• Strong communication and relationship-building skills.
• Degree qualification in Food Science, Food Technology, Applied Science, or a related discipline (desirable).
• Internal Auditor certification (desirable).

About us

Entyce Food Ingredients (www.entyce.com.au) is a leading Australian food manufacturer and supplier, servicing major retail, foodservice, QSR's and industrial customers across Australia and internationally. We are committed to delivering safe, high-quality food products and maintaining the highest standards of quality, compliance and continuous improvement.

Benefits

• Join a growing Australian-owned food business.
• Work with an experienced and supportive team.
• Opportunity to contribute to quality excellence across a diverse product portfolio.
• Professional development and career growth opportunities.
• Convenient Carrum Downs location.