Quality Assurance Coordinator

Quality Assurance Coordinator

Department: Quality Assurance

General Description of Position:

Under the supervision of the Quality Assurance Manager/Director, has primary responsibility for quality compliance systems within Positive Pathways' programs. Develops, maintains, and documents systems that promote quality enhancement.

Primary Job Function(s):

• Conducts program audits of sites and completes comprehensive reports with follow-up to ensure regulatory compliance.
• Tracks internal departmental investigations and ensures department completes investigation within 21 days unless an extension is approved by the Director of Quality Assurance.
• Assist with plans of correction for OHCQ site visit reports within applicable time frame(s) and ensures completion of corrective actions.
• Conducts investigations as determined by the Director of Quality Assurance and ensures corrective actions are completed.
• Facilitates the Human Rights Advisory Standing Committee meetings.
• Generates narrative and quantitative reports concerning all activities.
• Provides scheduled staff training as determined by the Director of Quality Assurance.
• Uses technology for the completion of specified job duties and assists staff in learning to use the technology.
• Works a flexible schedule consisting of evening hours.
• Works cooperatively with others including staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors and the public.
• Assumes other administrative duties, responsibilities and special projects as assigned.
• Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development.
• Monitors compliance with required services for people served to include, but not limited to, psychological nursing and clinical services.
• Obtains and disseminates documents from within and outside the Agency to the appropriate people.
• Contributes to a work atmosphere in a manner which is positive, enthusiastic, respectful and courteous.
• Ability to follow detailed instructions.
• Assists with and offers recommendations and suggestions to improve the Agency's Quality Assurance Technology.
• Attends work regularly according to assigned work schedule and in accordance with Agency policy.

Requirements:

Education: Bachelor's degree in the areas of education, psychology, social work, or a related field.

Experience: Two years of experience working with individuals with intellectual disabilities in a group setting. One year must include experience with developing and implementing quality assurance system and tools in a community program. Must have a car and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Work Location: In person